Online mental health counselling interventions
Key take-home messages
- There are no universal best practice recommendations for the provision of online counselling.
- Across various platforms, modalities, and populations, study results are varied and often inconclusive with regard to the effectiveness of online counselling.
- Many technologies exist for providing online counselling, such as websites, videoconferencing services, mobile devices, email, chat, and virtual reality.
- The evidence suggests that videoconferencing is as effective as face-to-face counselling, with specific guidelines published for its provision.
- There is evidence supporting the provision of online counselling among elderly and rural populations, and inconsistent evidence among youth.
- Important ethical concerns that are necessary to consider when offering online counselling include confidentiality, quality assurance, suitability, electronic access, and cultural competence.
The Ontario HIV Treatment Network: Rapid Response Service
- Children or Youth (less than 18 years old)
- Older adults (>50 years)
- General HIV+ population
- General HIV- population
- Mental Health
- Psychiatric disorders
- Health Systems
- Delivery arrangements